Frequently Asked Questions

We are based between Liverpool and Manchester and cover the whole of the North West, including Chester, Leeds, Preston, Warrington, Bolton, the Wirral, Blackpool, the Lake District and North Wales. Long-distance and city-to-city journeys are available nationwide.

Yes. We run corporate accounts with consolidated monthly invoicing, named chauffeurs for regular passengers, and multi-vehicle event transport for groups of eighty to a hundred guests.

Both. Wedding work covers the couple, the party and guest transfers, with the car presented for photographs. Match day transfers run to Old Trafford, the Etihad, Anfield and Everton, and to stadiums nationwide.

Yes. As-directed hire is available in blocks of four or five hours, or as a full day. The chauffeur and vehicle stay with you for the period and you set the itinerary as the day goes.

Yes. We cover Manchester Airport, Liverpool John Lennon, Leeds Bradford, Birmingham, Heathrow and Gatwick, with flight monitoring and punctual pickups on every transfer.

Your chauffeur waits inside the arrivals hall with a name board and assists with luggage to the vehicle. You also have the chauffeur's mobile number the day before, so you can message directly if you clear customs early or late.

Nothing, and it costs nothing. We register your flight number and track the aircraft, so the pick-up moves with the actual landing time. Airport pickups include reasonable waiting time as standard.

The fleet is Mercedes-Benz throughout: the E-Class for executive and airport travel, the S-Class for VIP journeys, the V-Class for groups of up to seven, and the V-Class Driven LandJet with executive seating, a table and entertainment screens. See the full fleet.

The E-Class and S-Class take two large cases and two items of hand luggage. The V-Class takes up to seven passengers with a full set of cases. Tell us the luggage at booking and we allocate the right vehicle rather than charging for a second one.

Yes, on request and at no charge. Give us the ages of the children at booking and the correct seats are fitted before the journey.

Use the online booking form for an instant estimate, message us on WhatsApp, or call the team directly for immediate assistance. A booking is not confirmed until it has been accepted by Neves JR.

Point-to-point journeys are priced on distance, vehicle and time of travel. Hourly and full-day hire is priced on the block booked. Every price is fixed in writing before you travel and includes parking, tolls and waiting.

Cancellations must be made in advance, and charges may apply depending on the notice given. The full position is set out in our terms and conditions.

Yes. Our chauffeurs hold current private hire driver licences, the vehicles are licensed and inspected, and hire and reward insurance is in place on every journey.